Dynamics 365 Customer Service

How do you actually gain customers for life? In short, you need to provide your customers with consistent and personalized support. Dynamics 365 for Customer Service creates an exceptional and seamless experience across channels for your customers before, during and after purchase. Continue reading to catch more from this all-in-one, AI-powered solution.

Get customer obsessed

New customer habits emerged at this critical digital turning point and what is certain is that there is no way back. One experience can change your customer's entire perception of your brand. It is 5 times more expensive to get a new customer than to retain an existing one. Do you provide an exceptional customer experience?

Why you should invest

Customers today expect to be catered to at any given time. Without really understanding your customers, it is almost impossible to exceed their sky-high expectations in the moments that matter. Dynamics 365 for Customer Service hands you the right tools to reap these benefits effortlessly:

Strengthen your brand: Exceptional experiences keep your customers coming back for more and falling in love with your brand.

Win time and gain customers for life: Get cases to the right agent effortlessly and solve these cases at a record-breaking pace.

Ease of start: With a simple implementation process you have access to an updated system, in no time.


How can your agents deliver exceptional services? Get personal. Start utilizing customer data in your customer interactions and be where your customer needs you. Get the right tools to the right agent, providing them with an overview of all customer’s inquiries ranging from product questions, complaints over support cases at their fingertips.

Be first
Deliver great services through Internet of Things (IoT) to resolve incidents before your customer is even aware.

Grasp what your customer is feeling in real-time and use AI-powered suggestions for the next best interaction.

Spark more engagement with smart omnichannel capabilities such as live chat support, virtual chatbot, voice channel, digital messaging and more.
Help customers who independently seek solutions by providing them with the right tools to do so.

Pricing: what to expect for your business?

Our job is to simplify your journey to the summit, ensuring a smoother climb to new heights where you continuously feel safeguarded and in control. That's exactly why we've made it possible for you to obtain already a high-level budget estimation.

How? By completing this guiding questionnaire, we can estimate the project implementation investment and the monthly Microsoft license estimate, based on our experience in implementing many projects like the one you envision.

While Digital Transformation projects are typically complex and connected from many angles we tried to simplify this first budget indication for you based on our experience. However we would like to note that the questionnaire needs to take the full complexity of your business needs and the possibilities into account to give a good-fit budget indication, so please reserve between 5 and 10 minutes of your time to be able to answer the questions Your thorough responses will enable us to partner with you on your journey towards achieving remarkable digital transformation and success. Once completed, our system will instantly generate a customized estimate, sent directly to your email. No complicated steps—just a direct path to the solutions you need.

If the questionnaire feels too much, please reach out and we will contact you to talk everything through and provide you with the required information.

Are you ready to receive your tailored estimation on how your digital future could look like?

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