The implementation of a robust Digital Platform
Joulz was till 2019 part of Stedin. Since the privatization Joulz has grown rapidly as a supplier within the energy market with new products and services. The focus of the organization is therefore entirely based on customer centricity and operational excellence. The IT landscape of Stedin could no longer support Joulz for the future in the field of Sales, Projects, Warehouse Management, Field Service and Finance. In addition, Joulz is a frontrunner with the introduction of new services regarding the installation of EV charging stations.
To support their digital transformation of Joulz and its customers, a new IT Business platform was required and Joulz selected 9altitudes Netherlands as a partner for the implementation of the Microsoft platform.
Delft, the Netherlands
To stay ahead in the world of field service innovations, our customer Joulz showed tremendous enthusiasm to participate together with us in the product preview of Copilot in Dynamics 365 Field Service. We help test and provide feedback on Copilot's capabilities, where next-generation AI is used to support frontline service professionals in simplifying tasks and reducing time to resolution.